Phone
1-800-759-7372
Monday–Thursday, 7:00 a.m. to 5:30 p.m.; Friday, 7:00 a.m. to 4:30 p.m. (Mountain time)
For deaf or hard-of-hearing dial 711 to contact Relay Colorado.
Customer Service–for general questions
Secure correspondence system–for account-specific questions
Ask PERA–for questions about legislation or pension policy
Webmaster–for technical issues relating to this site
Affiliation–for public employers who wish to affiliate
Board questions -for questions directed to the Board of Trustees
PO Box 5800, Denver, CO 80217-5800
Office Locations
Denver
1301 Pennsylvania Street, Denver, CO 80203
Office Hours: Monday–Friday, 7:30 a.m. to 4:30 p.m. (Mountain time)
Drop box available 24/7.
Lone Tree
10457 Park Meadows Drive, Suite 102, Lone Tree, CO
Office Hours: Monday–Friday, 8:00 a.m. to 5:00 p.m. (Mountain time)
Westminster
1120 West 122nd Avenue, Suite 200, Westminster, CO (I-25 and 120th Avenue)
Office Hours: Monday, Tuesday, Thursday, and Friday, 7:30 a.m. to 4:30 p.m.; Wednesday, 1:00 p.m. to 4:30 p.m. (Mountain time)
Drop box available Monday-Friday from 8:00 a.m. to 4:00 p.m.
Other Resources
For PERAPlus 401(k)/457 or DC Plan Account Information
Call 1-800-759-7372, select the PERAPlus 401(k)/457 or Defined Contribution Plan option.
Change Your Mailing Address
If a PERA benefit check is mailed to your address, you must submit your address change in writing and include your signature.
Sign up for Electronic Delivery
Change Beneficiaries, Name, or Employment Information
- Complete a Member Information Form–Defined Benefit Plans.
- If you are a DC Plan participant, complete the PERA DC Plan Participant Information Change Form to change your address or DC Plan Beneficiary Designation Form to change your beneficiary.
- If you are a retiree, contact PERA to change your beneficiary.
Reporting the Death of a Member or Retiree
Call PERA’s Customer Service Center at 1-800-759-7372. You should also call other affected organizations, like Social Security, the retiree’s bank, other financial account managers (like an IRA), a life insurance company, or the Veterans Administration.
Holiday Closures
PERA will be closed on the following holidays:
- Christmas - Wednesday, December 25, 2019
- New Year's – Wednesday, January 1, 2020
- Martin Luther King, Jr. Day - Monday, January 20, 2020
- Presidents' Day - Monday, February 17, 2020
- Memorial Day - Monday, May 25, 2020
- Independence Day - Friday, July 3, 2020
- Labor Day - Monday, September 7, 2020
- Thanksgiving - Thursday and Friday, November 26 and 27, 2020
- Christmas – Thursday and Friday, December 24 and 25, 2020